Fast Technicians

Privacy Policy

1. Service Description

Fast Technicians are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our emergency call-out services. By using our services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment information when you request our services or communicate with us.

b. Service Information: We may collect information related to the services you request, including details about your home appliances, service location, and any relevant emergency information.

c. Usage Information: We collect data about your use of our website, including IP addresses, browser type, pages visited, and referral sources.

3. How we use your information

We may use your personal information for the following purposes:

a. To provide our services, including responding to service requests, scheduling appointments, and delivering emergency assistance.

b. To communicate with you, including sending service updates, appointment confirmations, and marketing communications (if you have opted in).

c. To improve our website and services, by analyzing usage patterns, conducting research, and gathering customer feedback.

d. To protect our legal rights and interests, as well as to comply with legal and regulatory requirements.

4. Disclosure of your information

We may share your personal information with third parties in the following circumstances:

a. Service Providers: We may share your information with service providers who assist us in delivering our services, such as technicians and payment processors.

b. Legal Obligations: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

c. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Security of your information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your choices

a. Access and Correct Your Information: You can review and update your personal information by contacting us.

b. Opt-out of Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in such communications.

7. Changes to the privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Support@FastTechnicians.com.